Emergency & Crisis Services

Emergency Services are provided 24 hours per day 7 days per week to assist individuals and families who have an emergent need. Services can be accessed free of charge by dialing 1-844-345-4569.

Seasons provides these services when:

• Individuals or family members feel that they or a loved one are a danger to themselves or others.
• Individuals feel overwhelmed and need to speak to a crisis counselor right away.
• On-site assistance arising from a traumatic event such as a death or injury in the workplace, natural disaster, car accident, suicide, homicide, or other such traumatic events.

Crisis Phone Line
Seasons offers a 24/7 Crisis Phone by calling 844.345.4569. Callers speak with a professional who will provide support, screen for safety, stabilize the crisis, and provide appropriate referrals.

Mobile Crisis Services
Mobile Crisis services are available in Buena Vista, Clay, Dickinson, Emmet, Lyon, O’Brien, Osceola, Palo Alto, and Sioux counties. The Mobile Crisis Team will be deployed when necessary to provide a face-to-face crisis screening/intervention. Though anyone may call the 24/7 crisis line, mobile crisis services are only available to schools, law enforcement, hospitals, and medical clinics. In the event that  an individual calls the crisis line and is in need of immediate intervention, mobile crisis staff will work with law enforcement to assure the safety of all involved.

Care Coordination
The Mobile Crisis team provides ongoing stabilization services through care coordination for up to 60 days for individuals that have accessed mobile crisis services. The team assists the individual in obtaining outpatient mental health care with their own provider or be linked to a community resource for further assessment and treatment.